![]() The second of the 5 levels of listening is pretend listening. This is because it will likely frustrate the person communicating with us and make their negative communication even worse. Even in a scenario where the communication coming toward is negative or insulting. There are no situations where this level of listening is appropriate and should be avoided. For example, we may look away, do something else and not engage with the person who is communicating with us. Our body language likely shows this is the case too. The first of the 5 levels of listening is ignoring. Empathetically listening – we concentrate and listen to understand the intent behind the message.Attentive listening – we pay attention and really take on board what has been said.Selective listening – we listen to the parts that interest us and switch off for the parts that don’t.Pretend listening – we use body language and eye contact to show that we are listening but the reality is you are not.Ignoring – we completely ignore what has been said.The 5 levels show how much we listen and how this ties into our ability to communicate effectively.īy understanding the 5 levels of listening, we can improve our listening skills, build better relationships and communicate more effectively. Covey clearly describes how effectively we listen. mail 650 Maryville University Drive St.The 5 levels of listening by Stephen R.Very Well Mind, “How to Practice Active Listening” The Definition of Listening and How to Do It Well Silver Delta, 5 Benefits of Being a Great Listener Indeed, Building Communication Skills: 9 Types of Listening ![]() The Balance Careers, “Types of Listening Skills with Examples”Ĭustomer Service Institute of America, “8 Examples of Effective Listening” What to Do if You Don’t Get That Promotion This ability can help you be a more effective partner, parent, student, and coworker. You may also find you’re better at picking up subtle messaging cues others may miss.Ī number of specific strategies can be applied to listening, but they all share one key element: being present and attentive during conversations and respectful of those involved. Interrupting can also make it appear as if you’re uninterested in the subject matter and were looking for a moment to interject.īecoming a better listener takes practice, but if you succeed, you’ll find yourself learning new and interesting things about the people you communicate with. Don’t interrupt. When you interrupt, it communicates that you don’t care about what’s being said.Additionally, using positive minimal response, such as nodding, touch, or through sound, also shows you’re listening and actively engaged with the speaker. They shut out distractions and give their undivided attention to the speaker. Be present and attentive. Good listeners are attentive and engaged in the moment.This allows you to take a beat and process the information you’ve received before asking for more information. If you’re engaged with a teacher, colleague, or manager, take notes and leave room for silence. It sounds like you’re saying Is that correct?” This can help you gauge if you’ve received the message accurately. You can also ask confirming questions, such as “I want to make sure I got that right. ![]()
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